I’m a huge fan of excellent customer service, and Baytek is a perfect example of everything I like. Whenever I get a promotional call from Sage, I quickly let the sales rep know that I deal ONLY with Baytek. Over the years, Baytek has unfailingly guided us to exactly the right product for our needs, always offering it at a favorable price. We’ve also come to rely on Baytek’s stellar technical support team to help us solve accounting mysteries that arise from time to time.
I have had the pleasure of knowing Judy for 14 years. I was first introduced to Judy when I was at Sage Software running the Small Business Certified Consultants program. Baytek was a perennial Inner Circle recipient as one of Sage’s premier NA partners and Judy was an invaluable, active member of the steering committee. Judy is a very successful business woman and I admire her for her dedication, passion, honesty and customer-focused approach. There is no other person that I would rather have as a business partner or associate than Judy Thornell and I am fortunate to have her as a friend.
My relationship with Judy has spanned two companies (Sage and Intuit) and thirteen years and will, if I am lucky, continue on long into the future. She has been a business partner, advisor and friend. She has also taught me, through countless client success stories, the value of delighting and doing right by customers. Few have the expertise she possesses in the mid-market business management category, and anyone lucky enough to work with her, in any capacity, should consider themselves in excellent hands.
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